Tag Archive for 'App Store'

Again

1Password for iPhone/iPod was released today. It’s a life-saver on the desktop and I was waiting for the native mobile application.

Meanwhile I really believe it must be my karma or something, maybe I killed a fly by accident recently, I’m sorry!

Again, I downloaded the app, installed it, finished the initial setup and it kept crashing each time I tried to access my passwords. Not quite what I expect from software which holds a good part of my confidential information.

At the support forums I found the thread dealing with exactly the same problem. The developers already released version 1.1 and 1.2, both of them are sitting at Apple and waiting for approval:

Version 1.1/1.2 is a lot more stable and we’re just waiting for it to be approved in the App Store.

That’s good, basically, but we remember, the last time it took Apple 23 days to approve a 1.0 to 1.1 update containing a few bugfixes. Let’s see if they have speed up approval processes and will release an updated 1Password before summer ends…

Bootleneck

I had the brilliant idea to use my iPod touch as eBook reader, since there are all those wonderful applications floating around after the firmware 2.0 update. So I decided to pick an eBook reader at the iTunes App Store, paid for it, downloaded it, and it crashed every time I tried to open an eBook. Sweet.

I emailed the developer about the bug. Within a few hours I received an answer telling me the bug is already fixed in version 1.1, but it’s stuck at Apple’s approval process and he has no information when Apple is going to release his application.

Today, a week later, still no luck reading eBooks. Instead I found a note at the developer’s website.

Just a quick update as many have asked. Version 1.1 of BookShelf was submitted to Apple on the morning of July 15th. It’s been listed as “In review” status since then. My emails to Apple have received either a tracking number or no response at all. I have no idea when 1.1 will be released by Apple.

Sorry that I don’t have more useful information on this. The AppStore experience has been incredibly frustrating so far.

This is indeed frustrating, for me as customer, who bought an unusable product, too. After MobileMess, Apple seems to create a bottleneck at the App Store. I’d recommend developers to release less and release major updates. Expect some time waiting at Apple’s App Store gates, the gate keeper is busy.